Operational Resilience Software

Strengthen your organisation’s ability to prevent, withstand, respond to, and learn from operational disruptions. Test the impact of plausible scenarios, carry out process mapping to address gaps in your impact tolerance, and understand potential weaknesses.

Identify Vulnerabilities

Develop a comprehensive digital process model of your business to identify your important business services, obligations, vulnerabilities to assess the potential impacts of a disruption.

Plausible Scenario Testing

Identify possible disruption scenarios and connect them to specific business services to model impact & vulnerability and ensure you are prepared.

Pinpoint Impact Tolerance Gaps

Address gaps in your ability to tolerate disruptions by mapping customer segments to specific obligations, delivery channels, and products & services to understand the impact.

Visualize Downtime Consequences

Understand what would happen to your customers, your operations were to go down with visual impact profiles.

Operational Resilience Software Capabilities

Understand Your Business and its Potential Vulnerabilities

Build an end-to-end digital process model of your business and its critical processes and use ‘process mapping’ to understand obligations, dependencies, vulnerabilities, and disruption impacts. Know where you are vulnerable by mapping your customer segments to specific obligations, delivery channels, products, and services so your crisis management and business continuity teams can plan better. Track important details about products and service delivery in one centralised location to understand which customers are serviced by each process and how disruptions would impact service delivery.

Scenario Testing

Identify likely causes of disruptions with potential catastrophic consequences and perform scenario and vulnerability testing to understand how different events and emergencies could impact your operations. This will enable you to address vulnerabilities and weaknesses in your BCM plans, model impact & vulnerability, and facilitate better contingency planning. Stress-test your BCM plans and recovery exercises against plausible scenarios to expose any gaps in your response and recovery methods. Prioritize actions to address gaps & vulnerabilities ensuring for clear and confident preparation for unexpected events.

Understand the Impact Tolerance to Potential Events

What would happen to your customers, your operations, and the market if your services were disrupted? Our operational resilience software digitally illustrates the impact of a disruption and the associated obligations by mapping scenarios to different customer segments. Use ‘what if’ modelling to understand the impact of downtime on operations and service levels with visual impact profiles that scale from minor to catastrophic. This enables firms to quickly pinpoint and resolve potential gaps in their disruption tolerance by viewing products & services based on committed, proven, and lowest calculated impact tolerances.

Meet Resilience Compliance Requirements

Many firms – particularly those in financial services & critical infrastructure – are required to have operational resilience measures in place to comply with certain regulations and demonstrate compliance. The Camms operational resilience solution enables firms to implement process that align with key operational resilience regulatory requirements including those outlined by The Bank of England, Basel, DORA, OCC, FFIEC, APRA and the requirements of ISO 22301.

Provide Assurance of Your Ability to Withstand Disruptions

Demonstrate that you’ve done all you can to protect the organisation by providing stakeholders with clear visibility of your operational resilience measures and the effectiveness of your BCM program. Access self-assessment reports that clearly demonstrate your programs’ ability to create long-term sustainability for your business and its products and services. Easily extract actionable insights from scenario & vulnerability testing data to guide the organisation towards a more resilient operating model. The solution offers personalized dashboards that highlight products and services affected by disruptions – showcasing all related activities, applications, locations, and suppliers. Teams can easily produce reports that measure resilience based on customer pain and product and service availability to give powerful context for senior leaders and prove the value of your BCM program.

Your Operational Resilience Resources

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