Services

Our Global Service Team of trained and qualified professionals are well equipped to seamlessly implement Camms solutions into your ecozystem, as well as continue to provide value post-implementation.

Built from a foundation of specialist domain knowledge and management consulting origins, our team can provide specialist consulting advice on a range of topics in addition to implementation support.

Supported by our next generation customer care Camms.College, our implementation and ongoing service delivery is underpinned by on-demand online learning and training for a smooth onboarding experience. In addition, customers can access virtual consultants and reporting services on demand to ensure you are maximizing value of the solution post-implementation.

Implementation model

Camms have differing approaches to implementation, designed to suit your organization. Broadly speaking, these are grouped under a ‘Rapid’ or ‘Tailored’ implementation model.

Rapid deployment model

The rapid deployment model is designed to enable organizations to use and obtain value from the solution as quickly as possible. This model involves an ‘off the shelf’ set-up of the tool, underpinned through over 20 years of experience in implementing software across a variety of industries.

Tailored deployment model

The tailored deployment model enables the organization to complete a comprehensive business requirement exercise where the organization’s specific requirements are diskussed, documented and signed before the tool is configured. Considering the configuration is customized this often extends the project timeframe but is essential for organizations requiring a tailored user experience.