GRC Solutions for the Retail Sector
With integrated solutions spanning governance, risk management, compliance, audit, strategy planning, and project management – we work with organisations in the retail sector to manage risk, achieve compliance, and ensure safe, efficient operations.

Out-of-the-Box
Our best-practice GRC solutions can be pre-configured to meet the specific needs of the retail sector.
Single Source of Truth
Our platform centralises risk and compliance data ensuring real time accurate information for your GRC program.
Rapid Implementation
Our pre-configured solutions are available out-of-the-box ready to be deployed and can be live within weeks.
Compliance Management
Efficiently oversee your compliance obligations and establish a best-practice approach to regulatory change management.
Cloud-based
Our cloud-based SaaS solution offers a flexible approach and frequent updates.
Proof for Regulators & Auditors
Show auditors and regulators clear evidence of an effective risk and compliance program with a wide range of reporting outputs.
Trusted by 150,000 Users worldwide
Industry recognised by leading analysts and reviews from happy users
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A complete GRC platform tailored for the retail industry
Our integrated solutions are helping firms in the retail industry manage risk and ensure compliance with industry regulations and policies. Our agile GRC software enables retailers to adopt best practices in managing risk, compliance, incidents, audits & inspections, health & safety, and information security—automating processes and delivering clear insights into operational performance and risk exposure.


GRC software configured to meet the needs of the retail sector
Risk Management
Confidently identify, monitor, and manage risks in line with your strategic objectives to achieve your goals and build a risk aware accountable culture.
- Establish a digital risk register and perform risk assessments online.
- Build a control framework to manage risks effectively.
- Monitor risk levels based on your defined risk appetite using key risk indicators (KRIs).
- Use automated workflows to escalate risks and implement timely treatment actions.
- View dashboards and run reports to track key actions and tasks, gaining a full overview of your risk landscape.


Compliance
Streamline your compliance processes and easily manage obligations across industry standards, regulations, legislation, policies, and procedures.
- Create a detailed obligations library of relevant regulations and requirements.
- Set up compliance checks, monitor compliance status, and assign corrective actions.
- Access out-of-the-box compliance frameworks to operate in line with widely adopted standard and regulations.
- Automate regulatory change management and get real-time updates from your chosen regulatory content provider.
- Access dashboards and reports to gain valuable insights into your compliance status and keep an audit trail of compliance activities for regulators.
- Implement best-practice processes for gifts & hospitality, conflicts of interest, whistleblowing & disclosures, and feedback & complaints.
Incident Management
Facilitate the reporting of incidents, hazards, and near misses and manage cases until they are resolved. Conduct investigations, identify trends, and implement controls to prevent recurrence.
- Utilise online incident forms that automatically upload data into the platform online for via the mobile app.
- Allow third parties to report incidents via an online vendor portal.
- Map incidents to related risks, processes, and personnel to uncover root causes.
- Leverage case management workflows to conduct investigations and perform root cause analysis.
- Improve health & safety with incident, hazard and near miss reporting, documenting safety checks, and managing safety audits, inspections and training.


Strategic Planning
Turn your strategy into tangible results. Use a best-practice framework to break down key goals into actionable projects, tasks, and activities, and track the completion to facilitate seamless strategy execution.
- Plan out the specific tasks and actions needed to achieve your goals.
- Visualise your plan and track progress through intuitive tree views.
- Monitor spending and set KPIs and scorecards to keep your strategy on track.
- Manage strategic risk by linking risks directly to your objectives.
- Gain insight into how operational initiatives contribute to achieving your broader organisational goals.
Audits & Inspectionss
Effortlessly plan and schedule internal & external audits, store inspections, and safety checks. Use workflows to instigate audits, capture findings via digital forms, and develop action plans to implement recommendations and resolve non-conformances.
- Pre-schedule and plan audits, inspections, and safety checks ahead of time.
- Document findings in the platform and leverage workflows to address and implement recommendations.
- Link audits to relevant risks or compliance obligations for improved alignment.
- Duplicate audit setup details for recurring audits to ensure consistency and continuous improvement.


IT & Cyber Risk Management
Manage cyber risk to protect customer data and keep your systems operational. Monitor cyber risk, implement controls, ensure compliance with data privacy regulations, manage cyber incidents, audits, and policies, and keep a detailed log of IT assets and usage.
- Maintain a cyber risk register, implement controls, carry out control checks, and automate the cyber risk assessment process.
- Implement a best-practice process for cyber incident and asset management.
- Manage compliance with data privacy regulations and policies.
Third-Party Risk Management
Effectively manage the risks posed by your network of third-party service providers and your wider supply chain.
- Build a vendor register and monitor vendor risk.
- Fully automate the vendor risk assessment process.
- Monitor vendor performance against SLAs and KPIs.
- Link to third-party risk intelligence providers for proactive insights.
- Formalise vendor onboarding and offboarding.


Project Risk Management
Oversee multiple strategic projects, portfolios, and programs with our best-in-class Project Portfolio Management (PPM) software. Align projects with organisational goals, manage resources and budgets, and manage project risk.
- Plan out projects, including timelines, budgets and key tasks and actions.
- Identify project risk and implement effective controls & mitigating actions.
- Track project progression and easily prioritise budgets and tasks across multiple projects & portfolios.
- Deliver projects and portfolios that are on time, in budget, and deliver on their key goals & metrics.
Related Resources
The latest and most relevant pieces of GRC content for the retail sector.

Managing Risk and Incidents in Retail Across Multiple Sites
Ensure seamless risk and incident management across multiple retail locations with a centralised GRC solution to improve safety, and efficiency. Learn more!

Digitising Governance, Risk & Compliance – A Guide for the Retail Sector
How to automate incident management to resolve issues quickly and boost efficiency. How to manage operational & cyber risk by implementing effective governance and controls.

Building a Strong Business Case for GRC Automation
Download our latest eBook to understand what attributes a strong GRC business case for risk management software. Demonstrate the value a GRC tool can add to your organisation and understand the key steps to get your project over the line!
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