The Aged Care industry has been put under the microscope in recent years, and the findings point to the need to create robust processes to ensure the quality of care to all customers using any form of Aged Care services. One of the paths which many organisations are going down to provide quality care is through harnessing the power of software solutions. The ability and benefits of utilising software are compelling: improve processes and productivity, deliver better customer and employee experiences, manage risks, and control costs.

It would be easy to assume the proliferation of digital technology has made this process of pairing business-focused philosophies with software development models par for the course – but some industries have been quicker on the uptake than others. The Aged Care industry, for example, has traditionally been behind the curve when it comes to adopting digital technologies that streamline processes, reduce the burden of paperwork, and ultimately improve the quality of care.

The industry began to embrace digital technology in 2005 when the Commonwealth introduced infrastructure funding for upgrades to Aged Care facilities. This encouraged many facilities to replace antiquated paper-based processes with software systems that delivered efficient and accurate data management. Since then, however, the adoption and upgrade of technology has moved slower than other industries – until now.

This continued reliance on inefficient and unreliable methods of managing vital information can have a detrimental impact on Aged Care customers, whose right to access safe and quality care and to live without abuse or neglect is compromised – and the consequences can be severe: from a lack of visibility on incident investigation, actions and follow-up to a siloed approach between governance and other systems. Increasingly aware of this, the Australian Government intervened.

Whether you are looking to implement new GRC software or change an existing GRC platform to something more suited to your needs, there is lots to consider!

Without proper planning and scoping, you may end up with a solution that doesn’t meet the individual requirements of your business, has hidden customisation costs, or doesn’t get the uptake required due to lack of buy-in from leadership and poor staff training.

To make sure your next GRC implementation is a success (or work out where your last one went wrong), check out these 8 crippling pain points of GRC implementation, to make sure you avoid them.

In the modern business world, where doing things holistically is a Board directive, adopting an enterprise-wide approach to managing governance, risk and compliance (GRC) is a no-brainer. Unlike other business philosophies that have come and gone, this is no fad; it is a forward-thinking way of working that has taken root across industries. Unfortunately, organizations often struggle to implement GRC in an integrated and synchronized manner, aligned with business processes and strategic objectives – and it is easy to see why.

A quick check of the global pharmaceutical (pharma) industry’s temperature shows that it is in good health: worth approximately $934.8 billion in 2017, it is estimated to reach over $1,170 billion this year. This encouraging prognosis has been aided by several factors – from rising incomes and enhanced medical infrastructures to rapid advancements in the treatment of chronic diseases and the prevalence of patented products.