The future of Aged Care: Digitising Processes to Ensure Quality Care and Transparency

Australia’s Aged Care industry is undergoing a seismic shift due to the new reforms outlined in the new Aged Care Act, strengthened aged care quality standards, a new regulatory model, and the ongoing requirements of the Serious Incident Reporting Scheme (SIRS).

It has therefore become imperative that Aged Care organisations have a transparent operating model with clear processes for incident management, feedback & complaints, risk management, governance & controls, business continuity planning, information security, data privacy, and compliance with standards & regulations.

This whitepaper explores why Aged Care providers are making the digital shift to software solutions to streamline & automate processes using best-practice workflows, templates, and online forms. The data gathered by the software provides vital reporting outputs to not only prove compliance with regulations & standards, but to drive process efficiencies and improve patient care.

Australia’s Aged Care industry is undergoing a seismic shift due to the new reforms outlined in the new Aged Care Act, strengthened aged care quality standards, a new regulatory model, and the ongoing requirements of the Serious Incident Reporting Scheme (SIRS).

It has therefore become imperative that Aged Care organisations have a transparent operating model with clear processes for incident management, feedback & complaints, risk management, governance & controls, business continuity planning, information security, data privacy, and compliance with standards & regulations.

This whitepaper explores why Aged Care providers are making the digital shift to software solutions to streamline & automate processes using best-practice workflows, templates, and online forms. The data gathered by the software provides vital reporting outputs to not only prove compliance with regulations & standards, but to drive process efficiencies and improve patient care.